Old Formats Are Failing
Those moments aren’t gone—but they’re fading faster than you think.
Magnetic tape is already breaking down. Photos are losing color. Film becomes brittle. What played perfectly years ago may not play at all today.
And it doesn’t take much—a move, a flood, a hot attic, or a forgotten box—to erase them for good.
The memories you think are safe may already be slipping away.
The Easiest Way to Save Everything
Just bring your media to any UPS Store (or ship it your way) and you’re done.
No sorting. No counting. No upfront payment.
We inspect everything, send a clear quote, and carefully convert each memory—so nothing is lost and nothing is left behind.
How to Rescue Your Memories
-
Send Your Media
Most customers simply drop off their old media at any UPS Store using a prepaid Heirloom label.
-
Approve the Quote
We inspect your media and deliver a clear, no-obligation quote. No counting or guesswork before you pay.
-
Laugh, Cry, and Share
Stream memories from your digital vault. Download anytime. USB backup drives also available.
It's Easy to Enjoy Memories Again
Watch videos together. Share photos privately. Invite family members. Download anytime.
Your memories stay under your control—not sold for ads or lost in someone else’s feed.
Choose How to Send
-
Buy a Labeled Box
We send a crush-proof box with prepaid shipping so you can fill it up and drop it off.
-
Use Your Own Box
Fill your own sturdy box, attach the label you print, and drop it off... as soon as today!
-
Ship It Your Way
Use your preferred carrier for a low-cost option when digital delivery is all you need.
-
Deliver In Person
Meet our experts and get an immediate quote when you drop off your media.
Prefer to Meet Us in Person?
Bring your media directly to us!
Monday - Friday, 9am - 5pm (ET)
No appointment needed.
📍11 eWall Street, Mt Pleasant SC 29464
Frequently Asked Questions
Do I need to sort or count anything first?
No. Just send your media as-is. Heirloom handles the inspection, counting, and itemized quote—so you don’t have to.
What if my tapes are moldy, damaged, or blank?
That’s okay. Moldy and damaged tapes can often be repaired and recovered. And if a tape is confirmed to be blank, Heirloom provides credit after review.
Will I get everything back?
Yes. Your originals are returned, and your memories are delivered digitally—easy to access, share, and enjoy with family. Flash drives are available if you’d like physical copies.
What types of media does Heirloom digitize?
We digitize nearly every outdated format—so you don’t have to figure it out. Whether your memories are on video tapes, film reels, photos, or old data storage, we handle it all in one place.
- VHS and VHS-C
- Betamax tapes
- 8mm / Hi8 / Digital8 tapes
- MiniDV tapes
- 8mm, Super 8, and 16mm film reels
- Audio cassette tapes
- Photo prints, negatives, and slides
- Photo albums and scrapbooks
- Documents
- DVDs and data discs
- Zip disks and floppy disks
How fast can I start enjoying memories again?
Right away. You can log in and start streaming your memories as they’re completed—no need to wait for the full order. Heirloom will email you when everything is finished.
Can I share memories privately with family?
Yes. Heirloom lets you share memories privately with only the people you choose—no public links, no ads, and no data selling. Read our Data Covenant for our commitment to you.
Do I need to compare digitizing services before choosing one?
You can—but most families just want a service they can trust. We’ve already broken down how the most common options compare, including pricing, turnaround time, and real customer experiences. If you want the details, these guides will help you make a confident decision.
Legacybox
iMemories
Kodak Digitizing
Everpresent
Scancafe
Walmart
How much does it cost to digitize my media?
It depends on your media, but there’s no guesswork. Heirloom provides a clear, itemized quote the same day your items arrive—before you pay anything. All pricing is published with no hidden fees.
Why should I digitize now instead of later?
Because physical media naturally degrades over time. Film, tapes, and discs all fail in different ways—often without warning. These common issues explain why acting sooner matters:
Film dries out due to Vinegar Syndrome.
Magnetic tapes get Sticky Shed.
DVDs crack or suffer from Disc Rot.
How do I get started?
It's so easy. Just bring everything to your nearest UPS Store with a prepaid Heirloom shipping label. Fit whatever you have in any strong, currugated cardboard box (many people re-use an Amazon box), or buy one from UPS who will help you pack it up! Click here for all options to send you media.
Hold On to What Matters
Join thousands of families preserving their photos and home movies.
Get helpful tips, special offers, and inspiring stories—sent occasionally.
Unsubscribe anytime.
