Heirloom utilizes state-of-the-art security measures and information technology protocols to provide transportation, digitization, and cloud services to our users. Your digital data is always encrypted, so it can never be shared or viewed by anyone but yourself and the intended recipients.
Information You Give Us. We collect your name, email address, postal mailing address, telephone number, and other information you provide to us. This is used to provide our Services to you and other Heirloom users. You may optionally add other information to your account, such as a profile name and profile picture. This information is end-to-end encrypted.
Information We Get from Others. We may get information about you from other sources. We may add this to the information you provide to us.
Information Automatically Collected. We automatically log technical information and store it on our servers, including randomly generated authentication tokens, keys, push tokens, and other material that is necessary for Services. Heirloom limits this technical information to the minimum required to operate the Services.
Web Beacons. We may log information using digital images called Web beacons on our website or in our emails. We use Web beacons to manage cookies, count visits, and to learn what marketing works and what does not. We also use Web Beacons to tell if you open or act on our emails.
Use of Your Information. We use your personal information to operate, maintain, and improve our Services. We use your personal information to respond to comments and questions and provide customer service. We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. We use your personal information to appropriately communicate about upcoming events and other news. We use your personal information to protect, investigate, and deter fraudulent, unauthorized, or illegal activity.
Control of Your Information. You can request information about and updates to your personal information. Our marketing emails explain how to "opt-out." If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
Third Parties. We work with third parties to provide some of our Services. For example, our third-party providers send a verification code to your phone number when you register for our Services. These providers are bound by their Privacy Policies to safeguard that information. If you use other third-party services like Facebook, Instagram, or YouTube in connection with our Services, their Terms and Privacy Policies govern your use of those services.