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SaaS

Why won't this file play on my computer?

Consumers have frustratingly asked the same question since the beginnings of the personal computer (PC).  Starting in the 1980s, users wanted to know why some important files would not open or play correctly on their devices.  The files in question are typically transferred from one PC user to another user on a different PC.  Sometimes the important file contains business data, sometimes it's a compelling image, but due to the complexity of the file type, most often the file is some kind of video file.  

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